Refund policy
Domestic Returns (UK)
Our UK domestic Returns Form can be found at the bottom of our FAQs.
You can also return your online order at our Glasgow Fort store.
International Returns
For international returns, please contact us at web@fortyclothing.com with your order number, and we will arrange a return via DHL.
Return Policy & Eligibility
Our return policy lasts 28 days from the date of purchase. If 28 days have passed, we regret that we cannot offer a refund or exchange.
To be eligible for a return:
- Items must be unused, in their original condition, and in their original packaging.
Non-Returnable Items:
- Gift cards
- Free gifts or promotional items
- Items that are damaged, missing parts, or not in their original condition (unless due to our error)
- Items returned more than 28 days after delivery
Refunds (if applicable)
Once we receive and inspect your return, we will notify you via email regarding the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be applied to your original payment method within a few days.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account.
- Contact your credit card company, as processing times may vary.
- Contact your bank, as there may be additional processing time before the refund is posted.
If you have done all of this and still haven’t received your refund, please contact us at web@fortyclothing.com.